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    • about mark otto

      about mark otto

      Mark Otto is a business consultant, author. and speaker. He draws on a lifetime of experience with the organizational strategic, and leadership challenges of growing companies to offer
      practical and effective advice for improving leadership skils and business performance. Learn More

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    Blog Archives

    Business Growth is a Balancing Act

    By Mark Otto
    11.01.2013 | Categories:
    Company Building
    | Comments:
    0

    As companies grow and get bigger, most leaders struggle with the need to add structure and process to the business. They become very concerned about “over managing” the organization and creating a bureaucracy. Because most of us know the horrors of working in a rigid and arthritic organization, there is a natural fear of systems, structure, and process.

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    Do the People in Your Company Know Who is Responsible for What?

    By Mark Otto
    09.30.2013 | Categories:
    Company Building, Leadership, Management
    | Comments:
    0

    Understanding roles and responsibilities is pretty clear in a small organization. But as a company gets bigger, things that were understood as a matter of course must be made explicit. Everyone in an organization needs to know who is responsible for what and who has the authority for what. Unclear responsibility is one of the most common pitfalls in a growing business. Show me a rapidly growing organization and I'll show you managers with misaligned goals and vague responsibility.

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